Sp2's Privacy Policy — Your Data, Our Responsibility

Sp2 is a trusted online betting platform in Bangladesh. We hold the privacy of our members in the highest regard. This Privacy Policy explains how sp2 collects, uses, and safeguards your personal data.

Sp2's privacy policy has been developed in accordance with international data protection standards and applicable laws in Bangladesh. We believe you should have full control over your own data — which is why sp2 is always transparent about what information is collected, why it is collected, and how it is used.

If you have any questions after reading this Privacy Policy, our support team is always here to help. sp2 guarantees your data will never be sold to third parties.

Under sp2's privacy policy, we only collect information that is necessary to provide our services. Collecting data beyond what is needed goes against sp2's core principles.

Sp2 uses the data it collects only for specific and legitimate purposes. Every reason for data use is clearly stated in sp2's Privacy Policy.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and effectively.
• Promotional Communications: To notify you about bonuses and offers (you can opt out at any time).
• Security & Fraud Prevention: To ensure the security of your account and finances.
• Legal Compliance: To maintain compliance with regulatory authorities.
• Service Improvement: To analyze user experience and help improve the sp2 platform.
• Responsible Betting: To identify problematic betting patterns and provide timely support.

The most important aspect of sp2's privacy policy is our data-sharing stance. We want to be absolutely clear — sp2 never sells your personal information.

However, there are certain circumstances where sharing data may be necessary:

• Payment Processors: Only the information necessary to process Mobile Pay, Nagad, or bank card payments is shared.
• Technology Partners: With trusted technology service providers for platform operations — under strict confidentiality agreements.
• Legal Authorities: Information may be disclosed to government authorities where required by a court order or legal obligation.
• Fraud Prevention Agencies: With regulatory authorities to prevent money laundering or fraud.

Sp2 uses industry-leading technology to keep your data secure. Under sp2's privacy policy, every piece of your information is protected by multiple layers of security.

• SSL/TLS Encryption: Every connection to the platform is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is secured with AES-256 encryption.
• Two-step verification: Two-Factor Authentication (2FA) for login and payments.
• Regular Security Audits: Regular security audits are conducted by third-party specialists.
• Server Security: sp2's servers are hosted in high-security data centers.
• Restricted Access: Only authorized personnel are permitted to access information on a need-to-know basis.

Regarding data retention: all information is kept for as long as your account remains active. After account closure, certain data may be retained for up to 5 years as required by legal obligations.

Sp2 uses cookies — small text files stored in your browser. These cookies are governed by sp2's privacy policy.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect some features on sp2.

Under sp2's Privacy Policy, you have important rights over your personal data. We respect those rights and are always ready to help you exercise them.

To exercise these rights support@sp2.run. sp2 will respond to your request within 30 business days.

The sp2 platform is for users aged 18 and above only. In line with sp2's Privacy Policy, we do not knowingly collect personal data from minors.

Sp2 uses trusted third-party services to operate the platform. These services may have their own privacy policies. sp2's privacy policy applies solely to the sp2 platform.

• Payment Gateway: Mobile Pay, Nagad, and card payment processors follow their own security standards. sp2 maintains strict data protection agreements with each of them.
• Analytics Services: Anonymous statistics are used for platform improvement. No personally identifiable information is shared.
• Security Services: Specialist providers handle fraud detection and cybersecurity — always under confidentiality agreements.
• Communication Services: Trusted service providers are used for sending SMS and emails, and they do not share your information with any third party.

Sp2 may update this privacy policy from time to time. Before any significant changes are made, sp2 will notify you via email or an in-platform notification.

• You will be notified at least 7 days before any significant changes take effect.
• The date of any change will be shown under the "Last Updated" section at the top of this page.
• Continued use of sp2 after a new policy takes effect constitutes your acceptance of it.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, requests, or complaints regarding the Privacy Policy, please contact sp2's data protection team. We aim to respond as promptly as possible.